Refund policy

No Returns or Exchanges

All purchases are final. We do not accept returns, exchanges, refunds, or changes to orders once they have been placed.

We kindly encourage you to review your order carefully, including the product, colour, and other details, before completing your purchase.

Damaged or Defective Items

In the instance that you receive an item that is damaged or defective, please contact us as soon as possible upon receiving your order. Our team will review your case and determine the appropriate resolution on a case-by-case basis. Please note that any claims regarding damaged or defective items must be submitted within the 1-2 days of receiving your order. Claims made after this period may not be considered.

Contact Us

If you have any questions or concerns about our products or your order, please feel free to reach out to us before making your purchase. We're always happy to assist and answer your questions you may have.

Instagram: @pitrieandco

Email: pitrieandco@gmail.com